I stumbled into the SalesForce universe a little unexpectedly. Kirk and I were starting to flirt with Convio’s Common Ground*, and I had some previous experience as an SugarCRM administrator and customizer. I noticed a posting on the Nonprofit Salesforce.com Practitioners Group, Kirk reminded me to follow up on it, and six months later I’ve spent [...]
My aim with this post is to outline some of the challenges of SalesForce development with an anecdote from my recent efforts in this arena. To start, I wanted to do something fairly simple. There’s a semi-public area of SalesForce called the Customer Portal that my client had enabled. It allows for a subset [...]
As stereotypes go, technical people aren’t supposed to like salespeople and vice versa. Salespeople are pushy, unethical buffoons while technical people are obstinant, socially crippled ninnies. Both camps contribute a great deal to their images, of course. I’d like to hone in on a few things I’ve noticed over the years (and again quite recently) [...]
